Shipments and Deliveries

Free Shipping only applies to the continental US states.

Free shipping is not offered to Alaska, Hawaii, Puerto Rico, or any other US Territories.

Once shipment is made, a tracking number will be provided along with the forwarder who is shipping the product. Shipping normally takes 3 to 7 business days depending on your location.

Orders are shipped in different methods depending on the size of the order.

Larger products and shipments are shrink wrapped, palletized and shipped to your home or business via LTL trucking line to insure the safe arrival and handling of your ductless AC mini split. 

All orders will require a signature of the customer. Without signature, the delivery cannot be made.

The carrier will not ship without a valid phone number to schedule delivery, so please make sure a valid phone number is in your contact information.

Your products will be insured with the freight company against any loss or damage without additional cost to you.Please make sure you inspect your order before you sign for it.Open the boxesand inspect each one before you sign and accept possession.Please do not accept, or take possession of, any unit with any damage, and write down any damage on the trucker’s bill of lading.

If there is damage to an item and you sign the freight delivery document that states the equipment has been received without any damages, we have no recourse against the freight company, and thus can’t refund your payment.So, please take the extra time to inspect your shipment completely when it arrives and make note of any damage on the bill of lading and document everything, regardless of how large or small it may seem.

Customers have 14 days to inspect product if no physical damage is seen on the packaging. After 14 days, product is assumed to have no damages or defect.

If the delivery is refused or the customer cannot be reached for signature after 3 days of initial attempted delivery, the order will be returned to PowerSaveAC at the expense of the customer. The cost of returned shipments would be 30% of the total order.