- Pre-Assembled Bracket
- Built-In Safety Hatch
- Universal Size Usage
- Sizes: 9,000 / 12,000 / 18,000 / 24,000 / 30,000 / 36,000*
- *Please make sure the unit is less than 300LBs before installing onto bracket.
- 4 Iron Expansion Bolts
- 4 Iron Gaskets
- 4 Nuts
- 4 Hexagon Head Bolts
- 2 Pairs of Carriage Bolts
- 2 Vertical Plates
- 2 Horizontal Plates
- 4 Rubber Pads (For Anit-Vibration)
Shipments will be made within 2 business days upon payment received. We cannot ship outside of the 48 continental states. You will receive an automatic shipping update email from eBay with a tracking number and forwarder's website. Shipping normally takes 3 to 12 business days depending on your location. Note: eBay's estimated delivery date is not accurate for freight deliveries. All of our units are shrink wrapped, palletized and shipped to your home or business via LTL trucking line to insure the safe arrival and handling of your ductless AC mini split.
The carrier will not ship without your phone number to schedule delivery, so please make sure your phone number is in your contact information.
**FOR RURAL AREAS** Shipping is included for areas within 100 miles of any major airports. If the shipping location is beyond 100 miles of any major airport, an extra shipping fee will be requested. Please make sure to ask before placing the order if your area is considered a rural area.
Your ductless air conditioner will be insured with the freight company against any loss or damage without additional cost to you. Please make sure you inspect your mini split before you sign for it. Open the boxes and inspect each one before you sign and accept possession. Please do not accept, or take possession of, any unit with any damage, and write down any damage on the trucker’s bill of lading.
If there is damage to an item and you sign the freight delivery document that states the equipment has been received without any damages, we have no recourse against the freight company, and thus can’t refund your payment. So, please take the extra time to inspect your shipment completely when it arrives and make note of any damage on the bill of lading and document everything, regardless of how large or small it may seem.
We offer a 30-day return policy. If you wish to return your mini split, you must call us to obtain a return authorization number, and return your product within 30 days of receipt. To qualify for a refund, returned products must be in their original package unmarked and unused, and strapped to a pallet for transport by LTL carrier. If returned products appear used, arrive damaged, or need to be reboxed, the return may be refused.
Most of our ductless air conditioners are offered with free shipping, meaning shipping has been included in the price to provide you with the total cost of the order. If you return your purchase, you will be responsible for the cost of shipping it back to the warehouse (excluding defective returns). You will be refunded the purchase price less our actual outbound shipping cost.
Please refer to the warranty card for details. Owners are responsible for shipping and labor charges, if any. Products must be registered at https://www.innovair.com/product-warranty-registration/ for warranty to be valid.
A certified HVAC technician must complete the installation to be eligible for warranty.